ppvip Terms and Conditions — Your Rights and Responsibilities
This document sets out the complete terms for using the ppvip platform. Please read carefully before creating an account.
Table of Contents
- 1. Definitions and Applicability
- 2. Account Registration
- 3. Age and Eligibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Prohibited Activities
- 7. Intellectual Property
- 8. Limitation of Liability
- 9. Account Closure
- 10. Responsible Gaming
- 11. Privacy
- 12. Changes to Terms
- 13. Dispute Resolution
- 14. Contact
Definitions and Applicability
These terms and conditions ("Terms") apply to every individual ("you" or "user") who uses the ppvip online gaming platform ("platform" or "site"). The organisation operating ppvip is referred to in this document as "we", "us", or "ppvip".
By accessing the platform, opening an account, or using any service, you are considered to have unconditionally accepted these Terms. If you do not agree with any term, please refrain from using the site.
1.1 Definitions
"Services" means all gaming, sports betting, live casino, and related services offered by ppvip. "Account" means a user's own registered profile. "Wagering Requirement" means the obligation to place a specified amount of bets before bonus funds may be withdrawn.
Account Registration and Management
2.1 Registration Process
To open an account with ppvip you must provide accurate and complete information. Opening an account with false or misleading information is strictly prohibited and may result in immediate account termination.
2.2 One Account Policy
Each individual may operate only one account. If the same person opens multiple accounts, all accounts will be closed and any deposited funds may be forfeited.
2.3 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. ppvip will not be liable for any loss arising from third-party use of your account. If you suspect any unauthorised access to your account, notify our support team immediately.
2.4 Identity Verification (KYC)
Before processing a withdrawal, or at any time, we may request relevant documents for identity verification. These may include a national identity card, passport, or other government-issued ID. Withdrawals may be held until the verification process is complete.
Age and Eligibility Requirements
To open an account and use services on ppvip you must be at least 21 years of age. Providing false information about your age is a serious violation and will result in immediate account closure and potential forfeiture of all deposited funds.
By accepting these Terms you confirm that you are not accessing the site from any country or territory where online gaming is prohibited by law. It is entirely your own responsibility to ensure that your use of the platform is legally permitted.
Deposit and Withdrawal Rules
4.1 Accepted Payment Methods
ppvip supports the following payment methods: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major commercial banks). Transactions through any method other than these are not accepted.
4.2 Deposit Limits
- Minimum deposit amount: ৳100 (applicable to all methods)
- Deposits are generally credited to the account instantly
- No additional fee is charged on deposits
4.3 Withdrawal Rules
- Minimum withdrawal amount: ৳1,000
- Withdrawal requests are generally processed within 1 hour
- Withdrawals can only be made to the same account from which the deposit was made
- Withdrawals may be held until identity verification is complete
4.4 Transaction Verification
All deposit and withdrawal transactions are reviewed by our security systems. If any transaction appears suspicious, we may request additional information for verification. In cases of fraud or illegal transactions, ppvip reserves the right to notify the relevant authorities.
Bonus and Promotion Terms
5.1 Welcome Bonus
ppvip offers new members a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500. Depositing ৳28,000 or more gives the maximum ৳20,000 bonus, making the total balance ৳48,000.
5.2 Wagering Requirement
Before withdrawing bonus funds, a 10x wagering requirement must be met (calculated on the bonus amount only, not on deposit + bonus). Example: ৳1,500 bonus × 10 = ৳15,000 must be wagered before withdrawal.
5.3 General Bonus Terms
- The welcome bonus can be claimed only once per account
- Misuse of bonuses or claiming bonuses from multiple accounts will result in cancellation of all bonuses
- ppvip reserves the right to change the terms of any promotion or cancel a promotion at any time
- Bonuses apply to real-money bets only — bonuses cannot be used in practice mode
Prohibited Activities
The following activities are strictly prohibited on the ppvip platform. Involvement in any of these activities will result in immediate account closure and potential forfeiture of all deposited funds:
- Playing games or placing bets using any software, robot, or automated system
- Using the platform for money laundering or any other illegal financial activity
- Any attempt to artificially influence the outcome of a game
- Opening multiple accounts to misuse bonuses
- Attempting to access another user's account without authorisation
- Exploiting technical vulnerabilities of the platform or attempting to hack it
- Unauthorised copying or distributing of any content, data, or software from the site
- Harassing, intimidating, or attempting to harm other users
Intellectual Property
All content on the ppvip platform — logos, designs, graphics, text, software, trademarks, and other assets — is owned by ppvip or its licensors and is protected by applicable intellectual property laws.
You may view the platform's content for personal, non-commercial purposes. However, reproducing, distributing, modifying, or using any content for commercial purposes without written permission is strictly prohibited.
Limitation of Liability
ppvip accepts no liability in the following circumstances:
- If a game is interrupted due to loss of internet connection or technical reasons
- For any issue caused by your device or software
- For loss caused by the user's own negligence or error
- Due to technical faults by third-party game providers
ppvip always strives to provide a safe and reliable service. However, if the site's service is temporarily disrupted for any reason, we will work to restore normal operation as quickly as possible. In such situations, our decision regarding any bets in progress will be considered final.
Account Closure and Restrictions
9.1 Our Rights
ppvip reserves the right to temporarily suspend or permanently close any account for any reason, particularly in cases of breach of these Terms, without prior notice.
9.2 Your Rights
You may close your account at any time by notifying our support team. Your real-money balance can be withdrawn before the account is closed, however any unused bonuses will be cancelled.
9.3 Self-Exclusion
As part of responsible gaming, you can set your own playing limits or take a temporary break from your account. You can find detailed information on this on our Responsible Gaming Policy page.
Responsible Gaming Commitment
ppvip believes that gaming is a form of entertainment and should never be viewed as a source of income. We encourage all our users to play responsibly.
- Do not bet beyond your financial means
- Avoid placing large bets out of emotion
- Avoid the tendency to place larger bets to recover losses
- If you feel that gaming is causing problems in your daily life, seek help
For support, contact us via our 24/7 live chat or at [email protected].
Privacy and Data Protection
Your personal information is very important to us. ppvip uses SSL encryption and advanced security measures to keep your data secure. To learn more about how we collect, use, and store your information, please read our Privacy Policy.
We do not sell your information to third parties. However, information may be shared with the relevant authorities where required by legal obligation or to prevent fraud.
Right to Amend Terms
ppvip reserves the right to amend these Terms at any time. For significant changes, we will post a notice on the site and/or inform you via your registered email.
Continued use of the platform after any changes will be considered acceptance of the new Terms. We therefore recommend visiting this page regularly.
Dispute Resolution
If you have a complaint or dispute, please contact our support team first. Our team will work to resolve the issue as quickly as possible.
13.1 Complaints Process
- Immediate assistance is available via live chat (24/7)
- You can send a detailed email to [email protected]
- When submitting a complaint, please include the transaction date, amount, and relevant details
ppvip's decision will be considered final and binding in all cases. Our server logs will be treated as conclusive evidence in matters relating to game outcomes.
Contact and Support
If you have any questions or queries about these Terms, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 — in both Bengali and English